If you are claiming a warranty, we ask you to attach a copy of the invoice to the device sent and attribute the described error. Try to describe the error in as much detail as possible. Service services are not provided by NJCC doo, the Carantania Tattoo online store, but are performed at the manufacturer's headquarters. Without an invoice, the warranty cannot be claimed.

If the device is not under warranty, but you would like it repaired, describe the error. You can send the device yourself or in a domain with us.

For any additional information, we are available at: 041 818 180 or info@carantaniatattoo.com.

Link to Cheyenne form, to enforce the warranty or for service.